Refund Policy

A clear process for requesting and assessing refunds.

Digital learning access

Refund requests should be submitted promptly after purchase. Eligibility may depend on whether premium content, downloads or assessments have already been accessed.

Incorrect or duplicate payments

Verified duplicate payments and processing errors will be corrected or refunded to the original payment method.

How to request a refund

Use the contact form with your payment reference, course or package and reason for the request. Approved refunds are processed through the original payment route where possible.